Orchard Window Company is committed to providing a quality product and service through:

• Commitment to fabrication and fitting to the highest standards
• Putting the customer foremost
• Knowing the next job depends on the last
• Complete customer satisfaction through meeting customer's informed needs
• Pride in workmanship
• Consistent service no matter the contract size
• Honesty and reliability
• Operating a system that eliminates defects

To ensure that these commitments are achieved, the company shall operate a Quality Management System which is assessed ans approved to BS EN ISO 9002.

In implementing this policy the company recognises continued customer satisfaction can only be achieved by the continuing personnel commitment to quality and improvement by all employees.

KM 45540 BS7412 1200